Shipping policy :-
Nityasoul (“we” and “us”) is the operator of (https://www.nityasoul.com)
(“Website”). By placing an order through this Website you will be agreeing to
the terms below. These are provided to ensure both parties are aware of and
agree upon this arrangement to mutually protect and set expectations on our
1. GeneralSubject to stock availability. We try to maintain accurate stock counts on our
website but from time-to-time there may be a stock discrepancy and we will not
be able to fulfill all your items at time of purchase. In this instance, we will
fulfill the available products to you, and contact you about whether you would
prefer to await restocking of the backordered item or if you would prefer for us
to process a refund.
2. Shipping CostsShipping costs are free only cash on delivery charges are calculated during checkout. Payment for cash on delivery will be collected
at the time of delivery.
3. Returns3.1 Return Due To Change Of Mind
Nityasoul will happily accept returns due to change of mind as long as a request
to return is received by us within 2 days of receipt of item and are returned to
us in original packaging, unused and in resellable condition.
Return shipping will be paid at the customers expense and will be required to
arrange their own shipping.
Once returns are received and accepted, refunds will be processed to store
credit for a future purchase. We will notify you once this has been completed
(Nityasoul) will refund the value of the goods returned but will NOT refund the
value of any shipping paid.
3.2 Warranty ReturnsNityasoul will happily honor any valid warranty claims, provided a claim is
submitted within 90 days of receipt of items.
Customers will be required to pre-pay the return shipping, however we will
reimburse you upon successful warranty claim.
Upon return receipt of items for warranty claim, you can expect Nityasoul to
process your warranty claim within 7 days.
Once warranty claim is confirmed, you will receive the choice of:
(a) refund to your payment method
(b) a refund in store credit
(c) a replacement item sent to you (if stock is available)
4. Delivery Terms
4.1 Transit Time
In general, Maharashtra state shipments are in transit for 2 – 7 days and out of maharashtra shipment are in transit 4-10 days depending on your location.
4.2 Change Of Delivery Address
For change of delivery address requests, we are able to change the address at
any time before the order has been dispatched.
4.3 P.O. Box Shipping
Nityasoul will ship to P.O. box addresses using postal services only. We are
unable to offer couriers services to these locations.
4.4 Items Out Of Stock
If an item is out of stock, we will dispatch the in-stock items immediately and
send the remaining items once they return to stock.
4.5 Delivery Time Exceeded
If delivery time has exceeded the forecasted time, please contact us so that we
can conduct an investigation.
5. Tracking NotificationsUpon dispatch, customers will receive a tracking link from which they will be
able to follow the progress of their shipment based on the latest updates made
available by the shipping provider.
6. CancellationsIf you change your mind before you have received your order, we are able to
accept cancellations at any time before the order has been dispatched. If an
order has already been dispatched, please refer to our refund policy.